Safe Care, Safe Summer
(June 10, 2020) Nantucket Cottage Hospital is making the medical care you need this summer accessible, convenient, and most of all, safe by implementing the following plan for non-emergency care beginning June 15th. Our foremost priority is the health and safety of our patients, so these initiatives will allow us to reduce the potential for transmission of the coronavirus within our facility and provide you with excellent care, safely.
Patients with common conditions and ailments that are non-life-threatening should call 508-825-1000 to schedule a same-day medical appointment. Staff will determine whether patients should be seen through a virtual visit or whether an in-person appointment is necessary. To keep patients and staff safe by reducing the number of individuals in our waiting area, NCH is not offering the walk-in care service this summer. Please do not arrive without calling ahead for a same-day appointment. Patients with same-day appointments will be seen at the physicians practice inside the main hospital, not at the Anderson Building. The entrance to the physicians practice will be reopened to patients on June 15.
Hours of operation for same-day appointments:
- Monday – Friday: 7 a.m. to 5 p.m.
- Saturday: 8 a.m. to 12 p.m.
COVID-19 Testing for Symptomatic Patients & Close Contacts
Testing criteria for COVID-19 now include all patients with at least one of the following signs or symptoms consistent with a viral respiratory syndrome: subjective/documented fever; new sore throat; new cough; new runny nose/nasal congestion; new shortness of breath; new muscle aches; anosmia (new loss of sense of smell); or typical symptoms concerning for COVID-19 (e.g. COVID toes). Close contacts of patients with COVID-19 without symptoms also meet criteria to be tested. If you are experiencing one or more of these symptoms, please come to drive-thru evaluation and testing site at the hospital’s main entrance portico. There is no need to call ahead, and the costs of testing for symptomatic patients and close contacts are completely covered whether patients have insurance or not.
Hours of operation for COVID-19 testing:
- Monday – Friday: 7 a.m. to 12 p.m. & 1 p.m. to 5 p.m.
- Saturday – Sunday: 8 a.m. to 12 p.m.