Medical Interpreter Services
The trained medical interpreters at Nantucket Cottage Hospital lend their expertise to assist patients and families who are Limited English Proficient (LEP) or Deaf and Hard of Hearing (DHH) patients. In addition to having an on-site interpreter for Spanish-speaking patients, Nantucket Cottage Hospital has a partnership with Cyracom, an interpreter service that caters to over 200 languages.
Committed to providing the highest quality of care, our interpreter provides accurate and complete interpretation services. The medical interpreter service supports the Nantucket Cottage Hospital community in the delivery of culturally competent care and facilitate access to hospital services for non-English, limited-English-proficient, or Deaf and Hard of Hearing patients.
Guided by the needs of our Limited English Proficent (LEP) and Deaf and Hard of Hearing (DHH) patients and families, we aim to foster patient-centered care by delivering the highest quality, compassionate interpreting services with flexibility, in a timely and professional manner.
Our Commitment to Care
We are trained professionals who are part of the medical team; and who bridge the linguistic and cultural divide between providers, patients, and their families to ensure that the safest and highest quality healthcare possible is delivered to the LEP and DHH communities we serve.
Our work is motiviated by a genuine sense of empathy, a passion for justice, and a deep respect for our patients, their families and our Nantucket Cottage Hospital colleagues.
Our environment is built on mutual respect and trust where we nurture one another to strive for excellence as professional medical interpreters.
- Trained professionals who help providers communicate with patients and families who are Limited English Proficient or Deaf and Hard of Hearing.
- Follow the Professional Standards of Practice for Interpreters in Health Care and the Code of Ethics set forth by the National Council on Interpreting Health Care and the International Medical Interpreters Association.
- Abide by the confidentiality policies and regulations set up by the hospital.
- Abide by the Nantucket Cottage Hospital and Interpreter Services department policies.