Request Cost Estimates

Patients can request a cost estimate for health care services at Mass General Brigham. Contact the Patient Financial Experience Team at 617-726-3884, option 2.

You also can generate a self-service estimate for select upcoming or potential services in real-time by using Patient Gateway and navigating to the Billing menu.

If you do not have a Patient Gateway account, you can use our online price estimator tool of your out-of-pocket costs for “shoppable” items*, such as surgeries, procedures, labs, etc.

Please be prepared to answer the following information:

• Name
• Date of Birth
• Medical Record Number (if applicable)
• Phone number
• Procedure information, such as CPT or DRG code
• Date of procedure (if scheduled)
• Expected location of procedure
• Insurance information and member ID
• Physician’s name
• Physician’s phone number
• Recipient’s address

You will then receive an estimate from Patient Access/Financial Counseling.

Please do not contact Patient Billing Solutions with this sensitive information via e-mail.

*The Centers for Medicare and Medicaid Services Price Transparency rule requires that hospitals provide cost information on 300 “shoppable” items per hospital. We provide access to this information through a cost estimator tool.