Category: Staff spotlight
ACKs of LOVE 2023
NCH is pleased to bring back our ACKs of LOVE initiative from February 14 through February 28, 2023 celebrating NCH staff with discounts and giveaways at local businesses. Thanks to the generosity of the NCH Board of Trustees, staff can take advantage of the following perks by showing a hospital-issued ID.
NCH Nurse, Lisa Lacoursiere, Honored with DAISY Award For Extraordinary Nurses
January 12, 2023 – Nantucket Cottage Hospital is proud to announce our DAISY Award recipient, Lisa Lacoursiere, RN, who was surprised yesterday with the honor in front of her nursing peers.
The DAISY Foundation award recognizes nurses who provide extraordinarily compassionate care to their patients. Lisa was nominated by one of her infusion patients who wrote, “cancer treatment can be an unnerving and scary experience. From the moment I met Lisa I felt that I was in good hands and would be well taken care of. Lisa uses a no-nonsense approach to care. She is friendly but never retreats from her professional role. She can joke and laugh at appropriate times and is an expert at getting important information across. She explains everything and checks to make sure that she is understood. In addition to being a consummate professional, she is personable, thoughtful, and considerate.”
Congratulations to the other nominees at Nantucket Cottage Hospital: Shawne Broderick, RN, Suzanne Carroll, RN, Meghan Corcoran, RN, Sophie Civitarese, RN, Jan Ellsworth, RN, Molly Harding, NP, Erin Higgins-Coulter, RN, Pam James, RN, Charlotte Kassel, RN, Rose Klein, RN, Maria Papale, RN, Melissa Prince, RN and Ruth Tonico, RN.
To submit a nomination for a nurse who treated you or a family member with kindness and compassion, visit here.
Life Changing Care: Meet the Miller Family
In July 2022, Eliza Miller took to Instagram with a post that brought huge relief to family and friends. After four terrifying days, her four-year-old daughter, Emme, was home from Nantucket Cottage Hospital.
Eliza wrote: “Emme was having a hard time breathing suddenly. She had gone limp in Pat’s arms. We rushed her to the Nantucket Cottage Hospital ER and they immediately took action to get her oxygen, tests galore, hydration, and so much more. The excellent team at the hospital tried to Med Flight her via helicopter to Boston Children’s but with bad weather on the horizon, they told us it just wasn’t possible. They even attempted to send a Coast Guard plane and even that wasn’t possible. The downside to this beautiful island.
Over the course of three days, Emme improved, thanks to the team of amazing doctors, nurses, aids and more at the @ackhospital. I’ve never been so impressed.
They were on top of my little Emme, and we were able to stay together as a family during such a scary time. We feel so lucky for everyone on-island who helped us get through those four days.”
In a follow up email, Eliza continued to praise the NCH staff: “Our nurse for the first day, Jamie, I still remember was SO positive. She was a mom too and I could tell that she understood what I was going through, she did everything in her power to not only keep Emme comfortable and explain things that could be tough for a four-year-old to understand. She also kept me comfortable by explaining what she was doing the entire time. When we found out it was impossible for Emme to be transported off the island, the entire staff assured us they could keep her stable so that she would be OK until the weather passed. Ultimately, from the care she received at NCH, Emme was discharged and was able to finish her summer on Nantucket. It was a lot of emotion and stress, but the hospital staff was SO kind, so patient, so reassuring. Nantucket Cottage Hospital really saved Emme’s life with compassion and love and kindness. I will forever hold NCH in my heart. Emme’s too!”
“Please support the critical work of Nantucket Cottage Hospital with a donation to The NCH Fund.”
– Eliza and Pat Miller
NCH Names New President
September 6, 2022 – Amy E. Lee, MBA, MBHA, MJ, FACMPE, will assume the role of President of Nantucket Cottage Hospital (NCH) effective October 17. After a thorough and inclusive process endorsed by the NCH Board of Trustees, the search committee identified Amy as the ideal candidate to lead this exceptional community hospital into the future. With extensive healthcare experience and proven team-building skills, she will guide NCH’s vision while honoring its unique history and culture.
Amy currently serves as Chief Operating Officer and Vice President at Central Maine Medical Group/Central Maine Healthcare, where she is recognized for her leadership abilities and strategic vision, as well as her role as a mentor. Prior to her current role, Amy served as Vice President for Primary Care, Medical Specialties, Physician Residency Programs & Patient Contact Center at Carle Foundation Hospital, a 433-bed hospital in Urbana, Illinois.
Amy earned her Master of Jurisprudence [MJ] in Health Law from Loyola University in Chicago. Additionally, she earned both a Master of Business Administration [MBA] and a Master of Health Care Administration [MBHA] from St. Ambrose University in Davenport, Iowa. She received her Bachelor of Arts from Augustana College in Rock Island, Illinois. Amy also holds multiple professional certifications and has been active on numerous boards.
NCH Hosts 111th Annual Meeting
On Wednesday, August 24th, 2022, Board of Trustees Chair, Craig Muhlhauser, welcomed members of the community to Nantucket Cottage Hospital’s 111th Annual Meeting at The Nantucket Hotel. This was the first in-person NCH Annual Meeting since the summer of 2019. In his remarks Mr. Muhlhauser described a vision for the post COVID-19 future of the hospital that includes an emphasis on community engagement and talent development. Jeanette Ives-Erickson, RN, DNP, Interim President, also spoke about the team and shared excerpts of positive feedback from the public. The Annual Meeting was the first opportunity for many in the community to meet Dr. Barbara Malone since she was named Chief Medical Officer at NCH. Dr. Malone spoke about the record volume that NCH has seen this summer and the adjustments that have enabled the hospital to handle it. The Annual Meeting marked the end of board terms for trustees Stephen Karp and Sally Mason Boemer. Tim Mullen and Betsy Wright were named as new board members and previous trustee Jeanine Borthwick, who co-chaired the capital campaign for the new building, will rejoin the board.
A highlight of every Annual Meeting is the recognition of community members who have had a positive impact on the hospital and the heath of the community. This year NCH presented two Sandy Craig Leadership Awards. The award this year went to retiring Fire Chief Stephen Murphy and to outgoing NCH trustee Stephen Karp. The 2022 Myrt Eldridge Volunteer of the Year Award was presented to Jeanine Borthwick who architected the “Acks of Love” employee appreciation program in early 2022. The Phil Murray Business Award was presented to Hy-Line Cruises who transported over 50,000 COVID-19 test samples to the mainland free of charge over the course of the pandemic. The Bruce A. Percelay Philanthropy Award was presented to Kim and Alan Hartman who co-chaired the NCH Annual Fund for the past two years. This year’s Seinfeld/Hartmann Prize for Compassionate Care winner is Bonnie Fitz-Gibbon, the Palliative Care Counselor at PASCON.