Category: Grateful patients
Celebrating Our New MRI Scanner
(April 5, 2023) Nantucket Cottage Hospital received a new, state-of-the-art MRI scanner in April 2023. The new MRI is now the most costly piece of equipment at NCH and was purchased thanks to generous donations from the Hospital Thrift Shop. “The new MRI provides much faster scan times and higher resolution images. The faster scan times are a big improvement in convenience and comfort for patients and will make more appointments available. The higher image resolution means that many diagnostic procedures that have previously required a costly trip off-island can now be done here on Nantucket.” – Dr. Chinyere “C” Rumph, NCH Director of Imaging. Click the video below to get an inside look at the new MRI, produced by NCH staffer Kareem Vessah in the NCH Imaging Department.
ACKs of LOVE 2023
NCH is pleased to bring back our ACKs of LOVE initiative from February 14 through February 28, 2023 celebrating NCH staff with discounts and giveaways at local businesses. Thanks to the generosity of the NCH Board of Trustees, staff can take advantage of the following perks by showing a hospital-issued ID.
NCH Nurse, Lisa Lacoursiere, Honored with DAISY Award For Extraordinary Nurses
January 12, 2023 – Nantucket Cottage Hospital is proud to announce our DAISY Award recipient, Lisa Lacoursiere, RN, who was surprised yesterday with the honor in front of her nursing peers.
The DAISY Foundation award recognizes nurses who provide extraordinarily compassionate care to their patients. Lisa was nominated by one of her infusion patients who wrote, “cancer treatment can be an unnerving and scary experience. From the moment I met Lisa I felt that I was in good hands and would be well taken care of. Lisa uses a no-nonsense approach to care. She is friendly but never retreats from her professional role. She can joke and laugh at appropriate times and is an expert at getting important information across. She explains everything and checks to make sure that she is understood. In addition to being a consummate professional, she is personable, thoughtful, and considerate.”
Congratulations to the other nominees at Nantucket Cottage Hospital: Shawne Broderick, RN, Suzanne Carroll, RN, Meghan Corcoran, RN, Sophie Civitarese, RN, Jan Ellsworth, RN, Molly Harding, NP, Erin Higgins-Coulter, RN, Pam James, RN, Charlotte Kassel, RN, Rose Klein, RN, Maria Papale, RN, Melissa Prince, RN and Ruth Tonico, RN.
To submit a nomination for a nurse who treated you or a family member with kindness and compassion, visit here.
NCH Receives Two Leadership Awards
December 22, 2022 – Nantucket Cottage Hospital has been recognized with two 2022 Performance Leadership Awards for excellence in Outcomes and Patient Perspectives.
Compiled by The Chartis Center for Rural Health, the Performance Leadership Awards honor top quartile performance (e.g., 75th percentile or above) among rural hospitals.
“Nantucket Cottage Hospital takes pride in improving the health and wellness of our patients – and responding to their feedback,” said Amy E. Lee, President of Nantucket Cottage Hospital. “I am immensely proud of our staff, who have an unwavering commitment to treating members of our community with both excellence and compassion.”
The Performance Leadership Awards are based on the results of the Chartis Rural Hospital Performance INDEX, the industry’s most comprehensive and objective assessment of rural hospital performance. INDEX data is trusted and relied upon by rural hospitals, health systems with rural footprints, hospital associations and state offices of rural health across the country to measure and monitor performance across several areas impacting hospital operations and finance.
Now in its 12th year, the INDEX is the industry’s most comprehensive and objective assessment of rural hospital performance.
“Although the last two years have placed unprecedented pressure on the rural health safety net, the dedication to serving the community that we’re so accustomed to seeing from rural hospitals across the country hasn’t wavered,” said Michael Topchik, National Leader of The Chartis Center for Rural Health.
To view this year’s award winners, visit: https://www.chartis.com/top-performing-rural-hospitals
Life Changing Care: Meet the Miller Family
In July 2022, Eliza Miller took to Instagram with a post that brought huge relief to family and friends. After four terrifying days, her four-year-old daughter, Emme, was home from Nantucket Cottage Hospital.
Eliza wrote: “Emme was having a hard time breathing suddenly. She had gone limp in Pat’s arms. We rushed her to the Nantucket Cottage Hospital ER and they immediately took action to get her oxygen, tests galore, hydration, and so much more. The excellent team at the hospital tried to Med Flight her via helicopter to Boston Children’s but with bad weather on the horizon, they told us it just wasn’t possible. They even attempted to send a Coast Guard plane and even that wasn’t possible. The downside to this beautiful island.
Over the course of three days, Emme improved, thanks to the team of amazing doctors, nurses, aids and more at the @ackhospital. I’ve never been so impressed.
They were on top of my little Emme, and we were able to stay together as a family during such a scary time. We feel so lucky for everyone on-island who helped us get through those four days.”
In a follow up email, Eliza continued to praise the NCH staff: “Our nurse for the first day, Jamie, I still remember was SO positive. She was a mom too and I could tell that she understood what I was going through, she did everything in her power to not only keep Emme comfortable and explain things that could be tough for a four-year-old to understand. She also kept me comfortable by explaining what she was doing the entire time. When we found out it was impossible for Emme to be transported off the island, the entire staff assured us they could keep her stable so that she would be OK until the weather passed. Ultimately, from the care she received at NCH, Emme was discharged and was able to finish her summer on Nantucket. It was a lot of emotion and stress, but the hospital staff was SO kind, so patient, so reassuring. Nantucket Cottage Hospital really saved Emme’s life with compassion and love and kindness. I will forever hold NCH in my heart. Emme’s too!”
“Please support the critical work of Nantucket Cottage Hospital with a donation to The NCH Fund.”
– Eliza and Pat Miller