Category: General News
NCH to Offer Urology Services On-Island
(April 6, 2023) Nantucket Cottage Hospital is adding Urology to the list of specialty services it offers on-island. NCH has partnered with the Mass General Physician Organization and the MGH Department of Urology to bring the services of Dr. Michael C. Lee to Nantucket. Dr. Lee is certified by the American Board of Urology and is a Clinical Instructor of Surgery at Harvard Medical School. Dr. Lee will be joined in the NCH practice by Sonal Patel, a Urology Nurse Practitioner at Massachusetts General Hospital.
“It is always very satisfying for us when we can tap into our Mass General Brigham network to bring a physician of Dr. Lee’s reputation and caliber to Nantucket,” said Dr. Barbara Malone, Chief Medical Officer at Nantucket Cottage Hospital, “Filling this gap in on-island care has been among our highest priorities.”
Video conference appointments for Urology will begin this spring and in-person appointments and office-based procedures will begin at Nantucket Cottage Hospital over the summer. Appointments will be available by referral from patients’ primary care provider.
Celebrating Our New MRI Scanner
(April 5, 2023) Nantucket Cottage Hospital received a new, state-of-the-art MRI scanner in April 2023. The new MRI is now the most costly piece of equipment at NCH and was purchased thanks to generous donations from the Hospital Thrift Shop. “The new MRI provides much faster scan times and higher resolution images. The faster scan times are a big improvement in convenience and comfort for patients and will make more appointments available. The higher image resolution means that many diagnostic procedures that have previously required a costly trip off-island can now be done here on Nantucket.” – Dr. Chinyere “C” Rumph, NCH Director of Imaging. Click the video below to get an inside look at the new MRI, produced by NCH staffer Kareem Vessah in the NCH Imaging Department.


President of MGB Home Care Joins Nantucket Cottage Hospital Board of Trustees
(April 3, 2023) The president of Mass General Brigham Healthcare at Home, Heather O’Sullivan, has joined the Board of Trustees at Nantucket Cottage Hospital.
O’Sullivan, who has more than 20 years of experience as a clinical executive, joined Mass General Brigham in July of last year. She previously served as Executive Vice President and Chief Clinical Innovation Officer at Kindred at Home, the nation’s largest provider of home care services.
“We are very excited to attract someone of Heather’s caliber to our Board,” said Craig Muhlhauser, chairman of the hospital’s board of trustees. “In addition to an outstanding career of guiding enterprise-wide transformation and innovation for various healthcare organizations, her expertise in providing care outside a traditional hospital environment is a perspective we believe will bring
a lot of value to the organization and our community.”
In her current role, O’Sullivan’s focus is expanding Mass General Brigham’s ability and capacity to shift acute-level care beyond traditional hospital settings to the home, while improving patient outcomes, increasing access and lowering costs. O’Sullivan is defining the future of care through the use of digitally enabled patient monitoring and enhanced provider technology while mobilizing the next generation workforce model through expanded practice opportunities. In evolving the system’s Healthcare at Home strategy, she leads a cross-discipline team of more than 1,000 employees including advanced practice providers, physicians, paramedics, nurses, personal care attendant, physical, occupational and speech therapists and personal care assistants.
“I’m honored to join an already-talented Board of Trustees and bring a new perspective and innovations to Nantucket Cottage Hospital,” O’Sullivan said. “Nantucket is a very special place with unique healthcare needs and it’s an honor to be able to serve the community in such a meaningful way.”
Heather has also worked directly with patients, spending significant time as a nurse practitioner delivering post-acute and longitudinal care to skilled nursing facility residents, and ultimately leading UnitedHealth Groups’ largest region of providers in New England.
NCH Recognized Again as a Top 100 Rural & Community Hospital by The Chartis Center for Rural Health
(February 16, 2023) Nantucket Cottage Hospital has been recognized as a 2023 Top 100 Rural & Community Hospital for the second consecutive year. Compiled by The Chartis Center for Rural Health, this annual recognition program honors outstanding performance among the nation’s rural hospitals based on the results of the Chartis Rural Hospital Performance INDEX™.
Amy Lee, President of Nantucket Cottage Hospital, said, “this designation is truly an achievement to be proud of and it is because of the high-quality, community focused care our team provides to every patient and their families.”
Now in its 13th year, the INDEX has established itself as the industry’s most comprehensive and objective assessment of rural hospital performance. Leveraging publicly available data, the INDEX is trusted by rural hospitals, health systems with rural affiliates, hospital associations and state offices of rural health across the country to measure and monitor performance across a variety of areas impacting hospital operations and finance.
“Amidst uncertainty, transition and strain, these top performers are excelling in managing risk, achieving higher quality, securing better outcomes, increasing patient satisfaction, and operating at a lower cost than their peers. These groups serve as a benchmark for other rural facilities as they strive to achieve similar results and provide a blueprint for successfully navigating the uncertainty of the new healthcare,” said Michael Topchik, National Leader, the Chartis Center for Rural Health. “Across the nation, top 100 rural providers continue to serve as a source of inspiration for hospital leadership teams and staff working diligently every day to improve the delivery of care within their local communities.”
NCH and Fairwinds to Launch Integrated System of Mental Health Crisis Response
On Tuesday, January 3, Nantucket Cottage Hospital and Fairwinds will launch a new integrated system of community-wide mental health crisis response. The collaboration, which has been in development for months, grew out of the work of the Nantucket Community Behavioral Health Initiative which identified the fragmented system of mental health crisis response to be one of the key gaps in its 2021 assessment of behavioral health systems on the island.
As of 12AM on January 3, the new island-wide mental health crisis number is 508-221-3315. Fairwinds, which has been designated the Community Behavioral Health Center and Crisis Responder for Nantucket by the Commonwealth of Massachusetts, will respond to crisis calls 24/7 365 days a year. In addition to addressing crisis calls in the community and in the schools, Fairwinds clinicians will provide crisis evaluations in the hospital emergency department and provide consultation for treatment of patients waiting for discharge to on-island outpatient services or transfer to an off-island in-patient facility.
“When the state came up with its new approach to community crisis response we were well positioned because we were already at the table working collaboratively to make it better,” said Amy Lee, President of Nantucket Cottage Hospital. “When Fairwinds applied for and was selected to be the CBHC (Community Behavioral Health Center) for Nantucket – which was a big step and a huge commitment – it just made sense for the community for it to be one integrated system that we all commit to support.”
While the state’s guidelines and contracts only apply to Mass Health patients, the new system on Nantucket will be “payer blind” giving every person access to the same system regardless of insurance status. Patients who need in-patient care will get placement in an off-island facility through Mass General Brigham’s central access program which provides a single team to manage all behavioral health inpatient placement throughout the MGB system and beyond.
Jason Bridges, Executive Director of Fairwinds, added “This collaboration between Fairwinds and the Nantucket Cottage Hospital will provide better care for those in crisis while significantly improving the overall behavioral health care for our island. Driving towards one integrated system with first responders, the schools, human services organizations, and the broader community will put people first and improve our overall level of care and well-being,”