(October 17, 2022) NCH is offering phone consultations for Open Enrollment Medicare Prescription Drug Plans (Part D) assistance. Please call 508-825-8196 to schedule an appointment between October 17th and December 7th.

Additional assistance is available from the SHINE Program, a State Health Insurance Program that provides free, one-on-one health insurance information, counseling and assistance to Medicare beneficiaries of all ages. Both in-person and phone appointments are available through SHINE by calling 508-375-6762. You can also email SHINE@barnstablecounty.org.

The SHINE Program can assist with questions about any of the following:

• Medicare
• Medicare Advantage Plans (Medicare HMOs, PPOs)
• Insurance Claim Forms
• Medicare Supplements (“Medigap”)
• Medicaid/MassHealth
• Prescription Advantage
• Medicare Prescription Drug Plans
• One Care Plans
• Health Insurance Options
• Prescription Drug Options
• Long-Term Care Insurance

Some of the services that SHINE counselors provide include:

• Reviewing your current coverage
• Reviewing your eligibility for financial assistance
• Providing health insurance plan comparisons
• Helping prepare health benefit claim forms and applications

Patients can consult with a SHINE counselor by phone or request that they visit you at home. Counselors are volunteers trained through the SHINE Program.